988pkr Privacy Policy

988pkr is an online casino and sports betting platform operated under the brand name 988pkr, accessible at https://988pkr.net. The platform is designed specifically for English-speaking Pakistani users and supports PKR-denominated transactions via JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank.

For the purposes of this Privacy Policy, "988pkr", "we", "us", or "our" refers to the operator of the 988pkr platform. "You" or "your" refers to any individual who accesses the 988pkr website, creates a player account, places a bet, or otherwise interacts with our platform and services.

This Privacy Policy applies to all services offered under the 988pkr brand, including the main website, any mobile-optimised interfaces, live chat support, and email communications.

988pkr collects personal data from you through several channels: directly when you register or transact, automatically when you browse the platform, and from third parties where necessary for identity verification. The categories of data we collect are set out below.

We do not collect special categories of sensitive personal data (such as health, religious, or biometric data) unless specifically required by law or regulatory obligation, in which case we will seek your explicit consent.

988pkr uses your personal data only for the purposes listed below. We will not use your data in any manner that is incompatible with these stated purposes without first notifying you and, where required by applicable law, obtaining your consent.

• Account management: Creating and maintaining your 988pkr player account, authenticating your identity at login, and managing your account preferences and communication settings.
• Service delivery: Processing your PKR deposits and withdrawals, settling bets, crediting winnings, applying bonuses, and providing access to casino games and sports betting markets.
• Legal compliance: Fulfilling our obligations under applicable anti-money-laundering (AML), counter-terrorism financing (CTF), and age verification requirements.
• Fraud prevention and security: Detecting and investigating suspicious account activity, protecting the integrity of the 988pkr platform, and preventing unauthorised access.
• Customer support: Responding to your queries, complaints, and support requests submitted via live chat or email.
• Platform improvement: Analysing aggregated usage data to improve game performance, navigation, and overall user experience on 988pkr.
• Marketing communications: Sending you promotional offers, bonus notifications, and platform updates via email or in-app notifications — only where you have opted in to receive such communications. You may opt out at any time.
• Responsible gaming: Monitoring gaming patterns to identify players who may benefit from responsible gaming interventions and to enforce self-exclusion or cooling-off periods you have set.

988pkr processes your personal data under one or more of the following lawful bases:

• Contractual necessity: Processing is necessary to perform the contract we have with you — i.e., to operate your player account, process transactions, and deliver the services you have requested.
• Legal obligation: Processing is required for 988pkr to comply with applicable legal obligations, including AML/CTF regulations and mandatory age verification requirements.
• Legitimate interests: Processing is necessary for our legitimate interests (such as fraud prevention, platform security, and service improvement), provided those interests are not overridden by your data protection rights.
• Consent: For marketing communications and non-essential cookies, we rely on your explicit, freely given consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

988pkr does not sell, rent, or trade your personal data. We share your data with third parties only in the following limited circumstances, and only to the minimum extent necessary:

• Payment processors: JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank receive the financial data required to process your PKR deposits and withdrawals. Each processor is bound by its own data protection obligations and applicable Pakistani financial regulations.
• Identity verification providers: Third-party KYC and age verification services receive the identity documents and information you submit during the verification process. These providers are contractually bound to use your data solely for verification purposes.
• Technology partners: Hosting, cloud infrastructure, and cybersecurity providers who process data on our behalf under strict data processing agreements that prohibit independent use of your data.
• Regulatory and law enforcement authorities: Where required by applicable Pakistani law or a valid legal order, 988pkr will disclose personal data to the Financial Monitoring Unit (FMU), Pakistan Telecommunication Authority (PTA), or other competent authorities.
• Professional advisers: Lawyers, auditors, and accountants who are bound by professional confidentiality obligations, where necessary to obtain professional advice in connection with platform operations.

Any third party with whom 988pkr shares personal data is required to maintain the security and confidentiality of that data and to use it only for the specified purpose for which it was shared.

988pkr uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and — where you have consented — to deliver relevant promotional content. The types of cookies we use are as follows:

• Strictly necessary cookies: These are essential for the 988pkr platform to operate. They enable core functions such as maintaining your login session, storing items in your account settings, and processing PKR transactions. These cookies cannot be disabled without severely impairing platform functionality.
• Functional cookies: These remember your preferences — such as language settings, preferred payment method, and responsible gaming limits — so you do not have to re-enter them on every visit.
• Analytics cookies: With your consent, we use anonymised analytics data to understand how players navigate the 988pkr platform, which games are most popular in cities like Karachi and Lahore, and where the user experience can be improved. This data is aggregated and cannot be used to identify you individually.
• Marketing cookies: Only with your explicit consent, these cookies allow us to show you relevant 988pkr promotions and bonus offers. You can withdraw consent and clear marketing cookies at any time from your browser settings.

You can manage your cookie preferences at any time through your browser settings. Note that disabling strictly necessary cookies may affect your ability to use core platform features including login and deposits.

As a responsible gambling platform operating in Pakistan, 988pkr is obligated to conduct Know Your Customer (KYC) checks and comply with Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) obligations. These obligations require us to collect and verify identity documentation before processing withdrawals and in certain other circumstances.

Documents we may request: A valid CNIC (Computerised National Identity Card), proof of address (such as a utility bill from Karachi, Lahore, Islamabad, Faisalabad, or elsewhere in Pakistan), and proof of payment method ownership (such as a screenshot of your JazzCash or EasyPaisa account matching the one registered on 988pkr).

How KYC data is used: Identity documents submitted for KYC are used exclusively to verify your age (21+), confirm your identity, and comply with our AML obligations. KYC data is stored in an encrypted, access-controlled environment and is not used for marketing or shared with third parties except as described in Section 05 above.

Ongoing monitoring: 988pkr is legally required to monitor transactions for signs of money laundering or other financial crimes. Where suspicious activity is identified, we are obligated to file a Suspicious Transaction Report (STR) with the Financial Monitoring Unit of Pakistan without informing the account holder.

988pkr retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Pakistani law and regulatory obligations. The following retention guidelines apply:

• Active account data: Retained for the full duration of your 988pkr account relationship.
• Transaction and financial records: Retained for a minimum of 5 years following the date of each transaction, in compliance with AML record-keeping requirements.
• KYC / identity verification documents: Retained for 5 years from the date of account closure or the last transaction, whichever is later.
• Customer support communications: Retained for 2 years from the date of the last communication, unless the subject matter relates to an active dispute or legal proceeding.
• Marketing consent records: Retained for as long as you remain opted in, plus 1 year after opt-out, as evidence of consent history.
• Analytics data: Anonymised and aggregated — retained indefinitely as it cannot be used to identify any individual.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised using industry-standard data destruction procedures. Backup copies are purged on a rolling schedule.

You have a number of rights in relation to the personal data 988pkr holds about you. To exercise any of these rights, submit a request to [email protected] with your registered account email and a description of your request. We will acknowledge your request within 2 business days and respond in full within 10 business days.

988pkr is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 21. All 988pkr accounts require age verification as part of the registration process, and accounts where the account holder cannot be confirmed as 21 or older are suspended immediately.

If you believe that a minor has registered a 988pkr account or that personal data of a person under 21 has been collected, please notify us immediately at [email protected]. We will investigate the matter promptly, close the account if the allegation is confirmed, and delete all associated personal data.

988pkr implements a multi-layered security framework to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security measures include, but are not limited to:

• TLS 1.2 / 1.3 encryption for all data in transit between your device and 988pkr's servers;
• AES-256 encryption for all sensitive data stored at rest, including financial data and identity documents;
• Multi-factor authentication (MFA) available for all 988pkr player accounts and mandatory for all administrative access;
• Role-based access controls (RBAC) ensuring that staff can only access the personal data necessary for their specific role;
• Regular penetration testing and independent security audits conducted by qualified cybersecurity professionals;
• 24/7 intrusion detection and monitoring with automated alerts for anomalous access patterns;
• Secure data centres with physical access controls, CCTV surveillance, and fire suppression systems.

Despite these measures, no internet transmission or electronic storage system is 100% secure. In the unlikely event of a data breach that affects your rights and freedoms, 988pkr will notify affected players without undue delay and will take immediate steps to contain and remediate the breach.

988pkr reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or our data processing practices. When we make material changes to this policy, we will notify registered players via email to the address on file and/or by displaying a prominent notice on the 988pkr platform for a minimum of 14 days prior to the changes taking effect.

The "Effective Date" shown at the top of this Privacy Policy indicates when the current version came into force. We encourage you to review this policy periodically. Your continued use of the 988pkr platform following the effective date of any update constitutes your acknowledgment of the revised policy.

Previous versions of this Privacy Policy are available on request by contacting our support team. We maintain an internal version history for audit purposes.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 988pkr handles your personal data, please contact our Data Support team using the details below. We respond to all privacy-related enquiries within 10 business days.

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 directly on the 988pkr platform
• Response Time: Within 10 business days for written requests; live chat responses are immediate during staffed hours

If you are not satisfied with our response to a privacy complaint, you have the right to escalate your complaint to the relevant data protection authority or regulatory body in your jurisdiction. 988pkr cooperates fully with all lawful regulatory investigations and enquiries.